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UW–Milwaukee · IST Self-Hosted Infrastructure Python Automation Linux VPS CI/CD Automation Security-Minded UW–Milwaukee · IST Self-Hosted Infrastructure Python Automation Linux VPS CI/CD Automation Security-Minded

Oak Creek, WI — Available for work

Hi, I'm Alan Peter.
I build software, automate systems, and solve technical problems.

Information Science & Technology graduate building software, automation tools, web applications, and practical systems across IT infrastructure and cybersecurity.

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(01) Who I am

About

I work across software development, automation, IT systems, and cybersecurity — building practical tools, applications, and infrastructure that solve real technical problems.

I'm an Information Science & Technology graduate from the University of Wisconsin–Milwaukee with an Associate of Science in IT Web and Software Development from Milwaukee Area Technical College. My background combines software development, technical troubleshooting, customer-facing support, and hands-on systems work.

My projects include a Python endpoint health and security monitoring system, a PHP/MySQL bookstore application, self-hosted Linux infrastructure with CI/CD, and this portfolio site. I'm continuing to deepen my skills in software engineering, IT systems, networking, cybersecurity, and automation.

2026
B.S. Information Science & Technology · UW–Milwaukee
4+
Technical Projects
Python
Automation & Endpoint Monitoring
Linux / CI/CD
Self-Hosted Infrastructure
(02) Selected work

Things I've built.

A Python-based Windows endpoint monitoring and security utility that tracks system health, platform and CPU information, resource utilization, processes, and open/listening ports. Includes baseline comparison, change detection, alerts, event logging, scheduled execution, configuration management, and structured JSON/TXT reporting.

System Health
Monitoring
Port / Process
Analysis
JSON / TXT
Reporting
Python psutil JSON Networking Automation
Case study

A completed university capstone project built with PHP and MySQL. Developed database-driven bookstore functionality, relational data storage, checkout flow, order tables, order processing pages, generated order numbers, and responsive interface behavior.

PHP / MySQL
Stack
Relational
Database
Checkout
Order Processing
PHP MySQL HTML CSS
Case study
(03) Where I've worked

Experience

Technical Sales Associate · Asurion · West Allis, WI

Sep 2023 — Mar 2024
  • ▸ Diagnosed and resolved hardware, software, connectivity, and mobile device issues, improving device performance and the customer experience.
  • ▸ Performed smartphone setup, device configuration, data transfer, and account management across iOS and Android.
  • ▸ Translated complex technical issues into clear, actionable guidance for customers of every technical level.
  • ▸ Maintained accurate records of customer interactions and technical resolutions to support efficient follow-up and data integrity.
Hardware Diagnostics iOS Android Device Configuration Customer Support Troubleshooting

Production Technician · Creation Technologies · Oak Creek, WI

Sep 2022 — Jan 2023
  • ▸ Monitored automated production processes and applied systematic troubleshooting to resolve equipment issues, minimizing downtime.
  • ▸ Identified and reported machine malfunctions and material faults promptly, preventing production delays and maintaining workflow continuity.
Troubleshooting Process Monitoring

Customer Service / Grocery Shopper · Instacart · Milwaukee, WI

Jan 2021 — Jun 2023
  • ▸ Delivered responsive customer service and managed time-sensitive order fulfillment independently in a fast-paced, app-driven environment.
Customer Service Mobile Apps

Operations Associate · Amazon · Kenosha, WI

Sep 2020 — Dec 2021
  • ▸ Processed and verified orders using barcode scanning systems, reading labels and charts to ensure accurate sorting and routing.
  • ▸ Completed cycle counts and physical inventories following standardized procedures to maintain data accuracy.
Barcode Scanning Inventory Control Data Accuracy
(04) Education

Education

Bachelor of Science, Information Science & Technology

2026

University of Wisconsin–Milwaukee

Relevant Coursework

Application Development Web Application Development Web Design Database & Information Retrieval Systems Analysis

Associate of Science, IT Web and Software Developer

2024

Milwaukee Area Technical College

Continued learning: networking, cybersecurity, software development, IT systems, and hands-on labs.

(05) What I work with

Skills & technologies.

Programming & Web

Python
PHP
JavaScript
TypeScript
SQL
HTML/CSS
Bash

Systems & OS

Windows
Linux
System Administration
Endpoint Monitoring
Device Configuration

Networking

TCP/IP
DNS
Networking Fundamentals
Socket / Port Analysis
Nginx
VPS Administration

Security

Endpoint Security
Firewall Configuration
SSH Hardening
SSL/TLS
Access Management

Development & DevOps

Git / GitHub
CI/CD Pipelines
Debugging
Automation
JSON

Databases & Tools

MySQL
Database Design / Management
Microsoft Office
Technical Documentation

Support

Technical Support
Troubleshooting
Customer Service
Complex Problem-Solving
(06) Say hello

Let's connect.

Open to new opportunities and interesting problems. Whether it's a question, a role, or just to say hi — my inbox is always open.